How long will my order take to be delivered?
Typically you’ll receive your order 7-10 days from placing your order. We’ll send you a tracking number within 7 days of ordering. Worldwide orders are delivered by Parcelforce and UK orders are delivered by Royal Mail.
What hairstylists would you recommend?
If you’re based in the UK, we’d recommend @rgwigs and @thefrontalsleyer
How many bundles do I need?
This will depend on your hair style and desired fullness.
10”-14” 2 bundles.
16”-20” 3 bundles.
22”-24” 3-4bundles.
What is your return/exchange policy?
For return/exchange enquiries please contact us at [email protected] with RETURN in your subject heading. We consider returns on a case by case basis but we generally do not accept returns. If you’re unsure about your purchase arrange a blonde consultation and we’ll connect you with one of our customer service partners to answer your hair enquires so you can achieve your desired style.
Why do you only sell 613 hair?
We source our hair extensions from donors in Vietnam and naturally blonde hair is pretty rare so we process our hair to achieve the blonde 613 colour. We’ve chosen to focus on 613 hair so we can refine the black-blonde process and provide the best quality hair to a niche audience.
What is special about your blonde 613 hair?
Our hair is treated to ensure maximum longevity. Our bundles and frontals are 100% Vietnamese Virgin hair. Our hair is not mixed with silicon or any synthetic fibres.
What frontal should I buy?
We sell 13 x 4 frontals in transparent lace. Transparent lace suits all skin tones unlike light brown lace which can have flash back.
Is your frontal HD lace?
We stock both French Swiss Lace and HD lace.
Do you do discounts for hair stylists?
We invite professional hair stylists to email us at [email protected] as we’d be happy to collaborate or and supply you with a discount for larger orders.
How do I maintain 613 hair?
Follow us on instagram @sphinxbeautyco for hair maintenance tips